Doug Pauly came highly recommended to us by a local design-build group associate as we were beginning to look for a location for our pediatric rehabilitation practice. Doug carefully listened to our priorities for the location of our practice, square footage requirements, and needs for customized accessibility due to patient safety considerations and acted swiftly on our behalf to show us spaces that met that criteria. When we identified our ideal practice location, Doug adeptly navigated the negotiation process to ensure that we secured our first choice for lease space. Doug consistently went above and beyond to extend excellent customer service to us as his customer. He considered components of the lease terms that would impact our runway to profitability, negotiated components of our contract terms that benefited us as the lessee, attended our signing, and has followed up multiple times as we began to take possession of the space. As a first-time business owner, we have been thankful for Doug and his expertise, and he earned our trust. We will use him again in the future as our practice expands.